Academic Advising

Do you have questions about course selection, degree program requirements, deadlines, or University or School policies and procedures? Advisors in the School of Molecular Sciences are here to help you get answers. And if we can't address your questions, we'll refer them to someone who can.

The SMS advising office is now located in Armstrong Hall (ARM 162).
1100 S McAllister Ave, Tempe, AZ 85287 Google Map

Phone Number: (480)965-7667

We encourage students to check out our new SMS Student Advising Guide! All SMS Students can self-enroll to access this great resource for all questions related to academic advising, resources at ASU, and updates about career/volunteer opportunities HERE.

Is this your first year at ASU?
First-year students (not including online students) receive advising support from The College of Liberal Arts and Sciences.

First-year advising


Express Advising
Express advising is designed for quick issues/questions that can be addressed within 15 minutes. Be prepared for your advisor to ask that you make an appointment if your issue/question is not appropriate for express advising or cannot be resolved within 15 minutes. Please note all express advising hours are conducted in Arizona (MST) time.

We offer virtual express advising and you can check in here (see times below): You may also receive a call from a (480) 965-XXXX number if we are not able to connect with you virtually during express advising.

There may be times where wait times to see an advisor may be longer than expected, especially during busier parts of the academic year, so we encourage scheduling advising appointments when possible and/or using our Course Recommendations Request Form as appropriate. We may also close express advising early if the number of students waiting to see an advisor will exceed the posted express advising hours to ensure advisors can meet with their scheduled advising appointments on time.

Express/Virtual Express Advising Starting March 27th:

  • Wednesdays: 10am-12 pm
  • Fridays: 1pm-3pm

The advising office will be closed on the following days due to university events:

  • Monday, May 29th (Memorial Day)
  • Thursday, June 17th
  • Tuesday, July 4th (4th of July)

Note: All express advising times are conducted in Arizona(MST) time.

Virtually check in for Express Advising at the designated time above by using this link

Meet your advisor

Jessica Shipley
Assistant Director of Academic Services

Jessica has been working in higher education since 2010 and joined ASU in 2013. She serves as the Assistant Director for Academic Services for the School of Molecular Sciences where she manages the academic advising team. She earned her AAS degree in Culinary Studies from Estrella Mountain Community College, her B.S. in Hotel and Restaurant Management from Northern Arizona University, and her M.Ed. in Higher and Post-Secondary Education from ASU. She has served in various volunteer roles at ASU including the Chair for the Council of Academic Advisors and currently serves as a Student Organization Advisor for AZNA Dance. Her advising philosophy is to make sure that every encounter she has with students leaves a lasting, positive impact in their life to further their academic journey. In her spare time, she loves to play volleyball, play her Nintendo Switch Lite, check out new brunch spots with family and friends, and collect superhero stuff.

Ruby Arjona
Academic Advisor

Ruby is an Arizona native who has a passion for educational equity. Ruby earned a Bachelors of Science in Chemistry as well as a Bachelors of Science in Criminology and Criminal Justice from Northern Arizona University. Ruby spent two years teaching high school chemistry, physics and biology in Indianapolis, Indiana as a Teach For America Corps Member. During that time, she also earned her Masters of Arts in Teaching from Marian University. As a teacher, Ruby helped her students achieve their academic goals and develop post-graduation plans. Ruby is excited to work with SMS students as they navigate their academic journey at ASU. On her spare time, Ruby enjoys hiking, baking and spending time with her niece and nephew.

Sarah Johnson
Academic Advisor

Sarah is an Arizona native who has had a passion for supporting students since her undergraduate career. While earning a Bachelor of Science in Psychology, and during her studies for a Master of Art in School Counseling, Sarah continually sought opportunities to help students achieve their academic goals. Now, she is excited to be supporting the students of the School of Molecular Science to achieve these goals too. When Sarah isn't in the office she loves spending her time with her two cats Daisy and Lex, reading, and drawing.

Jenna Simmons
Academic Advisor

Jenna comes to ASU SMS from Northwest Vista College where she was a certified academic advisor. She is originally from Southern California, but moved to Arizona in 2011 to complete her undergraduate studies in Business Administration and Information Systems. Since then, she has worked in a variety of roles within higher education, and enjoys advising students as they navigate through their academic journeys. In her free time, Jenna enjoys spoiling her dog Joey, sampling local cuisine, and hiking in the beautiful desert landscape.



General Information

1. How can I reach an advisor with general questions?

Answer: Students are welcome to call (480) 965-7667 or email to with any general questions. If you call, be sure to leave a voicemail message with your name, ID (number), phone number and brief message. An advisor will respond to your email or phone call as soon as possible.

Students Should See an Advisor To:

   - Register for the first time at ASU 
   - Develop an academic degree plan (and check progress on degree)
   - Learn how transfer courses can be evaluated and applied to specific degree requirements
   - Choose courses for upcoming semesters
   - Change/add major to CHM/BCH or add a CHM/BCH minor
   - Clarify academic policies and procedures
   - Discuss course repeats
   - Review course withdrawal options
   - Learn what it means to be on probation
   - Remove advising holds
   - Discuss personal struggles that hinder academic success
   - Obtain career information

2. Where is the School of Molecular Sciences Office?

Answer: Armstrong Hall (ARM 162).

3. For all other Frequently Asked Questions (FAQs):

Answer: We encourage students to check out our new SMS Student Advising Guide! All SMS Students can self-enroll to access this great resource for all questions related to academic advising, resources at ASU, and updates about career/volunteer opportunities HERE.


Course Recommendations Request Form
The Course Recommendations Request Form is ideal for students who would like to request course recommendations via email. This form is not meant to replace academic advising and we may reach out and ask for you to schedule an advising appointment if our advising team needs to connect with you for matters other than course recommendations after we receive your request.

Override Request

Overload Petition

All forms from CLAS